DELIVERY / RETURNS
Free Worldwide Shipping on all orders over €150 with
|Destination||Shipping Cost*||Total Delivery Time|
|United States, Canada||€20||7-14 working days|
|United Kingdom, France||€20||7-10 working days|
|Lithuania, Latvia||€20||7-10 working days|
|Germany||€20||7-10 working days|
|Sweden, Switzerland, Finland, Poland||€20||7-14 working days|
|Ukraine||Nova Poshta||1-3 working days|
|Other destinations||€20||7-14 working days|
All orders are currently being shipped from our warehouse in Ukraine. We endeavour to ship your package within 4 working days of receiving your order. The time of delivery is the time in transit. So the days are measured from the time the order is dispatched. You will be emailed your tracking number when your order is dispatched.
Any custom fees and VAT are the responsibility of the customer.
*Note: shipping cost is calculated per one heavy product which includes one outerwear or footwear product. All of the small packages are going under lower shipping tariffs.
Your package will be sent within 72hrs, through National Mail company, from Monday to Friday, between 8.00 am and 7.00 pm. If you receive a delivery notice, please pick your order up at the indicated post office. Please note that you will be ask to present your ID.
Please contact us via email firstname.lastname@example.org to start the return process.
All refunds will be credited in the excluding shipping charge of €20 (per 1 product), for the shipping initial shipping from our warehouse to the client, using customer's original payment method. This regulation also applies to all items including the ones purchased with free shipping. Returns shipping fee at FollowMyEyes.co.uk are paid by the customer.